**Charm Holidays Rentals Privacy Policy**

At Charm Holidays Rentals, your privacy is a priority. We are committed to protecting our clients’ personal data and ensuring that all information provided is treated with the utmost confidentiality and security. This Privacy Policy explains how we collect, use, disclose and protect your personal data.

**Collection of Personal Data**

We collect personal data provided to us directly by our customers or through our website, such as:

– Contact information: name, e-mail address, telephone number.
– Booking information: booking details, dates of stay, preferences and specific requirements.
– Payment information: credit card details or other payment data required to process transactions.

**Use of Personal Data

We use your personal data for the following purposes:

– Processing and managing accommodation bookings.
– Communicating with customers to confirm bookings, provide information about their stay and respond to enquiries.
– Improving our services and the user experience on our website.
– Sending promotional communications and special offers, provided you have given your consent.

**Disclosure of Personal Data**

We do not share your personal data with third parties, except in the following circumstances:

– To fulfil legal obligations or respond to legitimate requests from public authorities.
– To protect and defend our rights or property.
– With service providers acting on our behalf, such as payment processors and hosting service partners, who are subject to confidentiality obligations.

**Personal Data Security

We have implemented appropriate technical and organisational measures to protect your personal data against loss, misuse, unauthorised access, disclosure, alteration or destruction. However, it is important to note that no security system is infallible and we cannot guarantee the absolute security of your data.

**Retention of Personal Data

We keep your personal data only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy any legal, accounting or reporting requirements.

**Data Subject Rights**

You have the right to:

– Access your personal data and request that it be corrected, updated or deleted.
– Withdraw your consent to the processing of your personal data at any time, when the processing is based on consent.
– Object to the processing of your personal data or request its restriction.
– Request the portability of your personal data.

To exercise your rights, please contact us at [seu-email@dominio.com] or [your-telephone].

**Changes to this Privacy Policy**

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We recommend that you review this policy regularly to stay informed about how we protect your personal data.

**Contact us

If you have any questions or concerns about this Privacy Policy or our data processing practices, please do not hesitate to contact us at charmholidayrentals@gmail.com.

Charm Holidays Rentals – committed to your privacy and security.